HIPAA-Compliant Multi-Tenant Telehealth & EHR Platform
Engineered an end-to-end medical portal connecting over 100,000 active patients with physicians via low-latency WebRTC video consultations, encrypted EHR record sync, and real-time vital stats.
Core System Tech Stack & Cloud Infrastructure
The Operational Bottleneck & Scale Challenge
A multi-region healthcare network was struggling with overloaded outpatient clinics, high patient wait times (averaging 45+ minutes), and fragmented electronic health record systems spread across disconnected hospital databases.
They needed a unified, high-security digital health platform that allowed patients to book appointments, join encrypted HD video consultations from mobile or web, sync continuous vital monitoring data from Bluetooth devices, and access prescriptions securely under strict HIPAA regulatory compliance.
Core Architectural Requirements
- Zero-Knowledge Video Encryption: Sub-100ms latency P2P WebRTC video stream with fallback TURN servers.
- HIPAA Data Vault: AES-256 encrypted storage for lab reports, medical histories, and digital prescriptions.
- Real-time Vitals Stream: Bluetooth BLE sync for blood pressure, oxygen saturation (SpO2), and heart rate monitoring.
- High-Concurrency Backend: Auto-scaling AWS ECS container clusters handling morning surge traffic seamlessly.
WebRTC Video Signaling & In-Call Diagnostics
Integrated WebRTC peer-to-peer streaming directly with physician electronic charts. Doctors can review lab PDFs, adjust dosages, and auto-generate e-prescriptions during live video consultations without switching browser windows.
Non-Disclosure Agreement (NDA) Notice: Specific hospital network logos, patient identities, and exact internal domain names have been anonymized in this case study while accurately presenting technical architecture, metrics, and software design principles.